New Year, New Momentum: Here are three Copilot updates to get you started into 2026

It's a new year, so I thought I'd start the year by mentioning three features already released, or soon going to be released. One of the features improves the workflow of sharing files with comments, the other improves the application specific Copilot, and the last feature makes it easer to find the nest available timeslot for a 1:1 meeting. As with all of my other posts, timelines can shift, and the timelines in this post is as written in the Message Center at the time of posting. AI-Summary experience when sharing files. With this new feature, copilot intent to help users share files with clearer context in just a few steps. Users will get the capability to generate a concise summary of a file and include it when sharing from the File Explorer share dialog or the OneDrive activity center. This will make it easier to share the context of a file and giving the receiver a faster understanding of what a document or file contains before they open it. General Availability announced...

Batteling the Mediation server (or; this time we blame Cisco)

I'm sorry I haven't posted in a wile. But I have been busy doing other implementations. The two last days however, have been more quiet (Easter is almost upon us in Norway). I have now tried to install a mediation server, and connect the OCS world to the rest of the world through a SIP trunk to CUCM (v7).

Installing the mediation server, adding a certificate, and configuring dialing rules and routes was pretty easy. I've made one simple rule for internal dialing with 4 extensions, and one for the rest of the world (for testing purposes limited to dialing the Norwegian dial plan).

Setting up the trunk on CUCM seemed fairly easy to, but I do however have on problem with the configuration I set up. And if any of you out there have a solution to it, please let me know :)

Dialing from a Cisco phone to a pure MOCS extension is working with RTP in both directions. But when dialing from MOCS and out, all calls are blocked with a 503 (Service unavailable) message from the CUCM. I can see the call in CUCM's traces), and I see the same when tracing on the Mediation server.

I've searched around, and tried to figure out what is wrong. The only thing I think might be it is a problem related to how the OCS uses + in front of numbers when calling. There is a fix for this in OCS 2007, but it is not released for R2 (at least yet).

I have verified translation patterns, css and partitons on CUCM. And the digit analyzer is giving me an OK.

Does anyone out there know the reason for the 503 error code? (The SIP trunk is unsecured and is set to use MTP)