Two Major Admin Control Updates for Copilot and Agent Management

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At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

A thought or two on the upcoming 74-322 exam

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I made the "mistake" of registring for the 74-322 Microsoft Lync Server 2010 – Advanced Design and Deployment exam this week. And I probably have to retake it when it is released. Yes, you heard me, I probably have to retake it. I am a bit disappointed in my test center, because I asked if it was in release code or still beta. The told me it was released, so I wasn't ready for the beta setting at all.

It was a very good exam, and I was under the impression it will measure the right kind of knowledge (which I thought I had) for Gold competency partnership with Microsoft unified communication.

So why did I fail, was it too hard? Was I not prepared? Well, to be honest, The latter might be the answer. The reason I think I failed was the sheer time pressure I was under during the test. The test is still under Beta, and it has obviously not been adjusted for the amount of questions, nor was I given the extra 30 minutes we usually get when the exam is not in our native language.

The exam is supposed to test your advanced understanding of a Lync deployment, and I was given a lot of questions with a lot to read. I just didn't have enough time to read absolutely everything thorough enough to get the proper understanding of the questions. Non of the questions were too hard, and in a real life scenario it would be easy to find the answers to the customers questions just by going through the Technet Library on Lync.

I am not going to break any NDA's so I won't go into any details, but be prepared to be tested in advanced and detailed understanding of your Lync deployments. Take a good look on the advanced configuration scenarios on Technet and understand them. Then you will be on your way to passing this exam as well.

There is a lesson or two I learned in this though: I will obviously think twice about taking a Beta exam again, and I also know which gaps to fill to pass the exam once it is released.