Custom Engine Agents in Microsoft 365 Copilot

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Agents in BizChat has been available for some time already, but now there is an upcoming update to Agents. The introduction of “ custom engine agents ” in Microsoft 365 Copilot! These specialized agents can be built on any large language model (LLM), toolchain, or orchestration tool, tailored specifically for your domain or tenant workflows. Initially supported in Microsoft Teams, this feature will soon be available in Microsoft 365 Copilot Business Chat ( BizChat ).   The introduction of Custom engine agents enables your organization to create customized experiences using your own AI systems and orchestrators. You can design unique prompts, connect to any LLM, and integrate these custom agents with Microsoft 365 Copilot. After the rollout, users will be able to access these agents, provided they are enabled and deployed in the Microsoft 365 admin center under the Copilot tab.   You can read more about the feature on this page . Eligible users can create agents using Micros...

Call Manager 4.2 database issue after a publisher failure

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This is a post for future reference. A customer of mine experienced some strange symptoms on their CUCM’s this week. And it took me some time to figure out what and why.
Issue at hand: When logging on to ccmadmin on the publisher, several ip-phones where not registered. But the phones were operational, and showed no sign of error. When logging on to the subscriber, I found all of the “not registered” phones registered. But all phones registered on the publisher was here “not registered”.
Troubleshooting: I tried booting the CUCMs but it did not help. I tried to restart services and manually fail over phones to one of the CUCMs. But the result was always the same. Whichever CUCM which did not have the phones registered, listed the phones as "not registered”.
Resolution: I’ve seen this before, and suspected a broken SQL link. Running DBHelper confirmed my suspicions, and fixed part of my problems. After recreating the publish/subscribe link in SQL, I expected the call managers to perform normally. But not so. I then booted the subscriber, but nothing changed. Only after booting the publisher first, then followed by the subscriber fixed the problem entirely.