A couple of noteworthy updates on Microsoft Copilot

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Changes to Microsoft Copilot is rolling out with great speed, some are bigger than than others, but sometimes there are minor changes that doesn't really need a separate blog post. Yet many of these changes means a great deal to the end users and how they can use the tool, and we shouldn't forget to mention them. So here are a couple of announced changed and improvements to Microsoft Copilot.  Uploading images: Microsoft Copilot and Microsoft 365 Copilot users with an Entra account will soon gain the ability to upload images and ask Copilot to analyze or describe them. This feature will be accessible through the Microsoft 365 app, Outlook, and Teams on web, desktop, and mobile platforms. Users can either take pictures with their mobile cameras or upload images directly from their devices. This feature itself, has been around in the public Copilot, but with this update it will now be available to anyone with an Entra account (not just copilot licensed users) and in both "wo...

Batteling the Mediation server (or; this time we blame Cisco)

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I'm sorry I haven't posted in a wile. But I have been busy doing other implementations. The two last days however, have been more quiet (Easter is almost upon us in Norway). I have now tried to install a mediation server, and connect the OCS world to the rest of the world through a SIP trunk to CUCM (v7).

Installing the mediation server, adding a certificate, and configuring dialing rules and routes was pretty easy. I've made one simple rule for internal dialing with 4 extensions, and one for the rest of the world (for testing purposes limited to dialing the Norwegian dial plan).

Setting up the trunk on CUCM seemed fairly easy to, but I do however have on problem with the configuration I set up. And if any of you out there have a solution to it, please let me know :)

Dialing from a Cisco phone to a pure MOCS extension is working with RTP in both directions. But when dialing from MOCS and out, all calls are blocked with a 503 (Service unavailable) message from the CUCM. I can see the call in CUCM's traces), and I see the same when tracing on the Mediation server.

I've searched around, and tried to figure out what is wrong. The only thing I think might be it is a problem related to how the OCS uses + in front of numbers when calling. There is a fix for this in OCS 2007, but it is not released for R2 (at least yet).

I have verified translation patterns, css and partitons on CUCM. And the digit analyzer is giving me an OK.

Does anyone out there know the reason for the 503 error code? (The SIP trunk is unsecured and is set to use MTP)