Two Major Admin Control Updates for Copilot and Agent Management

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At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

A long way to go.... part 3

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I had my third session at the voicerack yesterday.

Starting up in the middle of the workbook usually include some previous tasks. But every module include a short list of which of the previous modules you need to complete before starting your current module. Since I am in the middle of Call Manager related configurations I had to run through all the basic tasks of VLAN, DHCP, NTP and basic CCM initialization.

I think it is a good thing to repeat these basic tasks as often as possible. Not because I don't know how to do it, but I need to practice precision and speed before I consider taking the real LAB.

Here is a quick rundown of the tasks I focused on yesterday:

- H323 GW
No big surprises, but they used a few commands and settings I wasn't familiar with

- SIP GW
Same as h323 GW. Nothing really new, but some minor settings I do not use in real life. I need to go through the settings and analyse them.

- IP to IP GW
Not something I am used to, I need to do some reading on the subject. There was also an example on transcoding codecs between dial-peers

- Hunting
One task on CUCM on task on CME, not difficult at all, just read the requirements.

- Route Lists and Rout Groups
Nothing big, just make sure you read and understand the tasks, before you start design your RL/RG setup.

- Partitions and calling searchspaces
An easy task, just follow the instructions.

- Call routing (Or: Route patterns)
Simple task, just understand the requirements (read the fine print)

- Advanced routing
Simple implementation of CMC and FAC. Not something I usually do for customers, but nice to know how. You also have to make use of timeing restrictions on partitions. (If you fail to implement timezones correct... you might fail this one ;)

That is all for now :)