Coming soon: Copilot Studio Agent Report Template

on
Copilot Studio Agent Report Template Microsoft is rolling out a new feature in Viva Insights: the Copilot Studio agent report template. This Microsoft Power BI template will be available in public preview starting mid-April 2025, and provides an aggregated view of Microsoft Copilot Studio agent adoption and impact across the organization over time, with the flexibility to explore details for specific agents. This feature will bring valuable insights into the usage of agents, making it easier for organizations to make informed adjustments and optimize their performance. The Copilot Studio agent report covers usage and impact metrics for agents built using Copilot Studio that are published outside of Microsoft 365 Copilot or Microsoft 365 Copilot Chat, and excludes agents that enhance Microsoft 365 Copilot and autonomous agents. Eligibility Criteria To access this feature, tenants must meet one of the following criteria: Viva Insights licenses: Either a minimum of 50+ assigned Viva Insi...

LineURI still a part of the user after removal

on
Ever been in my shoes;
About to enable a user for enterprise voice, but you're not allowed as the number is already in use?
Only problem is; You could swear the number isn't in use any more, as you removed a user with that number just a few days ago. With the exact same number.....

Well, here is something I discovered in a deployment at a customer site:
When you remove enterprise voice from a user, you do NOT remove the LineURI property from the user. So when you try to reuse the same number, it is still listed as in use.

You have to remove the assigned number prior to disabling the enterprise voice feature on a user, for it to truly be freed.

What was that? You don't remember which user you edited yesterday (or a few days ago)?
Here is quick tip. Launch powershell, and type the command: "Get-CsUser | ft -Property name, LineURI" This will give you a list off all of your CS users, and their corresponding phone numbers.

Just look for the number you are trying to add to another user, and identify to which user it already belongs to. Then move over to the control panel, locate the user, enable it for voice, remove the number, and disable the voice again...