Two Major Admin Control Updates for Copilot and Agent Management

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At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

74-322 passed

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Back in April, I wrote a post on why I thought taking the Beta 74-322 was a mistake on my part, and how certain I was I had failed.

Well, I obviously know more than I give myself credit for. Yesterday I received a mail telling me I had passed.

Since it's been a while since the actual test I no longer remember all the details, but it is obviously an exam I passed based on experience, and not studying.

If  you are preparing for this exam, you should familiarize yourself with large deployments, voice traffic and true UC. An experienced technician should probably know all of this by heart, but if you are unsure of your own skills. Don't just take this exam. Try reading some of the TechNet library docs on the subject, and go through some of the nexthop posts on the subjects.