Two Major Admin Control Updates for Copilot and Agent Management

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At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

502_3 bad gateway IIS AAR RP for Lync

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I encountered a "new" error message this week, as I was finalizing a Lync 2013 deployment for a customer. When I say new, it was new to me, as I had not seen this before. Everything was set up for remote access and federations, but certain features, such as mobility did not work right away. I decided to test the URL's from the outside, and was surprised to find the following error message:


This deployment was set up with a IIS ARR for reverse proxy. I searched for the 502 (502.3 to be exact) on forums and internet in general, but could not find any answer to my exact issue.

I verified firewall ports and connectivity was ok. I also checked the web sites on port 4443 and 8080 from a client inside, and saw no apparent errors.

I went through the deployment guide one more time (step by step), and discovered I had forgotten to import the internal CA ROOT to the Reverse Proxy machine. Once this was installed, it all worked just fine.

The reason I decided to write this post, is because the root cause was not very obvious to me (only after reading tracing logs and checking the step by step guide again, was I able to figure out the problem). And I wanted to write a reminder to myself, and maybe help somebody else if they happened to forget to import the ROOT CA.

The 502 "invalid response" can be a lot of things. Certificate error being one of them. Now I know.

For those looking for a guide to set this up, I have two links for you:
This is the one I used: http://uclobby.wordpress.com/2013/08/02/configuring-arr-for-lync-server/

And here is one from nexthop: http://blogs.technet.com/b/nexthop/archive/2013/02/19/using-iis-arr-as-a-reverse-proxy-for-lync-server-2013.aspx

I preferred the first one, as it was a more "general" rule to catch all. But it might not suit all scenarios. The one from nexthop is much more detailed, and will have you set up a rule for each URL.