Custom Engine Agents in Microsoft 365 Copilot

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Agents in BizChat has been available for some time already, but now there is an upcoming update to Agents. The introduction of “ custom engine agents ” in Microsoft 365 Copilot! These specialized agents can be built on any large language model (LLM), toolchain, or orchestration tool, tailored specifically for your domain or tenant workflows. Initially supported in Microsoft Teams, this feature will soon be available in Microsoft 365 Copilot Business Chat ( BizChat ).   The introduction of Custom engine agents enables your organization to create customized experiences using your own AI systems and orchestrators. You can design unique prompts, connect to any LLM, and integrate these custom agents with Microsoft 365 Copilot. After the rollout, users will be able to access these agents, provided they are enabled and deployed in the Microsoft 365 admin center under the Copilot tab.   You can read more about the feature on this page . Eligible users can create agents using Micros...

Skype for Business Cloud Connector Edition in now available

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Back in December 2015, Microsoft announced the availability of (among other things) Cloud-PBX. This was in effect only available for US customers, where O365 has native support for dial-in and dial-out. Or for customers which already have a Skype for Business on premises in hybrid mode.

To speed up the process of offering Cloud-PBX to countries where O365 does not yet have native dialing capabilities, and/or do not have their own on premises Skype for Business deployment, Microsoft have developed the Skype for Business Cloud Connector Edition.

The Skype for Business Cloud Connector Edition (CCE) is a collection of VM's through which you may connect O365 to your local PBX or SIP trunk, and thus have users in O365 have Enterprise Voice capability.

The CCE has been released for general availability as of today (Monday April 11 - 9A,M,)


If you already have a Local Skype for Business deployment in hybrid mode (or are about to turn on the hybrid feature), you do not need to deploy the CCE as you may use the hybrid deployment in the same way. In fact, you can't have both a hybrid deployment and a CCE running of the same tenant.