Two Major Admin Control Updates for Copilot and Agent Management

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At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

Speaking at Microsoft Ignite Atlanta 2016

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I am excited to announce I am going to Atlanta and attend Ignite 2016 as a speaker. I am delivering a session on how to use a Cloud Connector Edition as an appliance in a SBC on-premises, to enable Cloud-PBX in Office 365 for you users. This is my second Ignite event, and second international event this year.

Title: Configure Skype for Business Cloud Connector Edition with your SBC
Products: Skype for Business
Level: 300
Session: BRK3079
Link: Session details
Time: Friday. September 30. 12:30pm
Room: B405 - B407

Abstract: A common deployment model for Skype for Business Cloud Connector Edition is with a Session Border Controller (SBC) to manage connectivity between multiple call control platforms. In this session, we review best practices on how to configure an SBC with Cloud Connector Edition for PSTN connectivity with your Cloud PBX implementation.