Two Major Admin Control Updates for Copilot and Agent Management

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At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

Configure Skype for Business Cloud Connector Edition with your SBC

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Microsoft Ignite 2016 in Atlanta is now over. It has been a very busy week for all involved. It was a great opportunity to meet fellow MVP's, new and old partners and customers, and to get a glimpse of the future of Skype for Business (and whatevere else I got to go to).

I was given the opportunity to deliver a session on CCE as an appliance in a SBC, and had a great time doing so. The session is now live, and can be watched at Youtube:


I got great feedback, and might be following up with a couple of deep-dive sessions on the topic in near future.