Two Major Admin Control Updates for Copilot and Agent Management

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At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

Microsoft Ignite 2017

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Microsoft Ignite is just around the corner, and for the first time in a few years I am not going as a speaker. It's going to be interesting to join as an attendee, and being able to focus 100% on learning new skills and connecting with the community.

Although I'm not presenting, I will still contribute to the community as an MVP. I've been asked to follow a couple of very special sessions and blog about them live. These are high profile sessions with exciting news for the unified communications community.


Stay tuned to my twitter tag @lawedo and this blog for updates on where to find me and what I will be blogging about over at the official Ignite 2017 Community Blog as a guest.