Celebrating 10 Years as a Microsoft MVP!

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Back from my vacation, I am thrilled to share that I have been awarded the Microsoft Most Valuable Professional (MVP) award for the 10th consecutive year. In addition to being recognized as an expert within Teams, I am have also been recognized as an expert with Microsoft Copilot. This means a lot to me.  Being an MVP has been an incredibly rewarding journey, both personally and professionally. It has provided me with countless opportunities to grow, learn, and connect with like-minded professionals who share a passion for technology and innovation.  The award is not just a title; it's a testament to the hard work, dedication, and contributions to the tech community. It's a privilege to be part of such an esteemed group of individuals who share the same love for technology, and sharing their knowledge about it.  As I reflect on the past decade, I am thankful for the experiences and knowledge I've gained. This recognition motivates me to continue sharing my expertise, mentor

Announcing new capabilities in Auto Attendant and Call Queue.

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Great news this morning.



Microsoft announced a much awaited functionalitity for Auto Attendant and Call Queue. Going forward, these feautres are now supported not only for pure cloud users, but also for users in hybrid enviroments. CCE or OPCH alike.


Read the full post at Microsoft's Tech Community. A really good read!



Announcing new capabilities in Auto Attendant and Call Queue.: