Copilot in Outlook: Meeting Preparation Is About to Get Smarter

Currently, the “Prepare for meetings with Copilot” feature requires at least three participants. Starting mid-October, this is changing. Copilot will soon support all meetings, including 1:1s. The rollout will begin in mid-October and is expected to complete by November 2025 according to the message center. With this update, you’ll also see new real-time insights in the Outlook meeting event form, summarizing relevant context, tasks, documents, and other resources. Plus, you’ll be able to chat with Copilot to confirm action items or better understand meeting goals. The more context Copilot has, the better it works. Meeting series with related emails, shared documents, Teams chats, and previous Copilot transcriptions deliver the richest experience. If your organization limits Copilot to in-meeting use only and deletes content afterward, you’ll miss out on much of this value. Here is a relevant " how to " guide for users.

Announcing new capabilities in Auto Attendant and Call Queue.

Great news this morning.



Microsoft announced a much awaited functionalitity for Auto Attendant and Call Queue. Going forward, these feautres are now supported not only for pure cloud users, but also for users in hybrid enviroments. CCE or OPCH alike.


Read the full post at Microsoft's Tech Community. A really good read!



Announcing new capabilities in Auto Attendant and Call Queue.: