Two Major Admin Control Updates for Copilot and Agent Management

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At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

A couple of favorite news on Teams this week

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There have been a lot of news around Teams the past week(s), and I wanted to share some of the highlights I am excited about this week. The place to be to get these news firsthand is to be a member of the Microsoft Teccommunity, and to follow the Teams blog found right here: https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog

The first and most important post to read this week, is Ann Michel's post on news in the April release for Teams. There are a lot of cool new features listed there, such as:
- Skype for Business contacts coming to Teams
- Unified presence
- Out of Office messages
- Skype for Business Interop with Persistent chat
- Expanded Guest Access (I'll cover that as my favorite in a later post)
- New Admin Center
- Retention policies
- Teams installed as a MSI package
- Guest Access on mobile (all platforms)
Read the entire post right here: https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/What-s-new-in-Microsoft-Teams-April-update/ba-p/179801

Thomas Binder has a new post on "IT Pro readiness for Microsoft Teams". It's a quick intro to updated documentation on docs.microsoft.com, and a collection of tutorial every organization preparing for Teams should be familiar with. Take a look for yourself right here: https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/IT-pro-readiness-for-Microsoft-Teams/ba-p/179216

There is an in-depth post from Christian Schacht on the announced Microsoft Teams & Skype for Business Admin Center https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Announcing-the-new-Microsoft-Teams-amp-Skype-for-Business-Admin/ba-p/179534 The portal is just about to roll out, so it could take some time until you see it in your own tenant.

Another great announcement was the "Teams On Air" episode 65 on "Direct Routing for enterprise voice in Microsoft Teams". This is THE feature I've been waiting for, as Microsoft is not currently providing PSTN in my customer's region. It's also a great for those companies who need a co-existing scenario with their own on-premises pbx. Looking forward to test the setup and end-user experience here. Watch the show on Youtube: