Two Major Admin Control Updates for Copilot and Agent Management

on
At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

Teams - Summer summary

on
A lot of things have happened in world of Teams (and Skype for Business) over the summer. And here is a blogpost where I will try to catch the highlights of the past month.

Direct Routing for Office365
The "biggest" news early in July, was probably the release of Direct Routing for Teams for both the enterprise and the carrier (hosted) market. I've been participating in the TAP for this service, and will be looking at some in-depth material this fall. Read about this exciting feature here.

Teams for GCC
Teams was released for the US Government Community Cloud on July the 17th:

Auto Attendant and Call Queue
These features we already know from Skype for Business is now also available in Teams. This is part of the ongoing effort to bring Teams at par with SFBO.

Live events
Microsoft announced a new feature called "Live events" within Teams, bringing the capability of broadcasting meetings to a wide audience. The feature is now in public preview.

Free Teams version
Microsoft also announced a free version of Teams, suitable for smaller organizations who want to try out the application. Check out this comparison chart to see what you get with the different versions of Teams (Free, Essentials and Premium)

 Client updates
Both desktop and mobile clients have been updated with features and fixes.

Microsoft posts on features
Microsoft published their monthly overview of updates at the techcommunity, and some of the features I have mentioned in my posts are covered in more detail in these posts.
Office 2019 Servers in Preview
The Office2019 servers are ready for public preview, and that includes Skype for Business 2019