Two Major Admin Control Updates for Copilot and Agent Management

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At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

Just published a recap of session BRK3169 at Ignite

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Check out my summary and recap of a great session on Microsoft Teams and Skype for Business Call Quality.

As a MVP at Microsoft Ignite, I was asked if I would like to attend and write a few words about one of the last sessions on Friday. And here is a recap of BRK3169: https://techcommunity.microsoft.com/t5/Microsoft-Teams-Events-Blog/Ignite-MVP-Session-Live-BRK3169-Understanding-calling-usage-and/ba-p/264299

Siunie Sutjahjo and Sharanya Vemu gave us a great walk through of the why and how to use CQD to improve on user experience throughout the enterprise.