Two Major Admin Control Updates for Copilot and Agent Management

on
At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

(Late) January update from the world of Teams

on

I know it's February already, but here is a summary of news related to Teams and SFB in January. There is a lot going on, and hard to point out specific highlights. I think the Teams Team is doing a great job at updating the documentation, and we should expect more updates in the next couple of weeks.

Administration and training:
Call Park Admin: (here)
Call sharing and group pickup Admin: (here)
Shared Line Appearance: (here)
Call Park Userguide: (here)
Share a line with a delegate Userguide: (here)
Call forwarding, call groups and sim-ring Userguide: (here)

Feature releases:
Microsoft Teams is continuing to expand to meet the needs of Firstline Workers with 4 capabilities: the new customizable mobile experience, Shifts, Praise, and Graph APIs for Shifts. (here)
Yealink phones available for Teams: (here)
Updates to the Teams desktop client: (here)
What's new in the mobile app: (here)

Upcoming events:
Couldn't make it to Ignite in Orlando? Try catching up by attending the Ignite Tour closer to you: https://www.microsoft.com/en-us/ignite-the-tour/

Skype for Business:
Server SFB2015-CU8: (here)
Server Lync2013 CU10HF1: (here)
Client 2016: (here)
Client 2015: (here)
Mac version 16.24 (here)

Blogs of interest:
December roundup from Microsoft: (here)
Become a Service Adoption Specialist: (here)
Introducung Teams Rooms: (here)
Office 365 Network Performance tool: (here)