Meet your new Copilot 365 assistants: Skills agent, Interpreter agent, Project agent and the facilitator

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Making your tasks easier for you: The other day I wrote about the new Skills feature coming to Microsoft 365 in the following weeks. But the Advanced tier os the new skills feature is just one of three out-of-the-box agents already in place or coming the next weeks and months (and many more in the future, I'm sure). This agents are designed to handle "everything" from simple tasks to complex multi-step processes where you choose to implement them. In this rather length post, I’ll try to break down each agent’s capabilities, why they’re useful, and how you can prepare to make the most of them. Skill Discovery (Skills Agent – Powered by People Skills) Let's start with the skills agent. In my previous post, I mentioned the release of the "skills feature" that will be released in two tiers. One basic, and one advanced. The advanced tier is driven by AI, more specific the "Skills agent". This agent is all about connecting people and expertise. The agent...

(Late) January update from the world of Teams

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I know it's February already, but here is a summary of news related to Teams and SFB in January. There is a lot going on, and hard to point out specific highlights. I think the Teams Team is doing a great job at updating the documentation, and we should expect more updates in the next couple of weeks.

Administration and training:
Call Park Admin: (here)
Call sharing and group pickup Admin: (here)
Shared Line Appearance: (here)
Call Park Userguide: (here)
Share a line with a delegate Userguide: (here)
Call forwarding, call groups and sim-ring Userguide: (here)

Feature releases:
Microsoft Teams is continuing to expand to meet the needs of Firstline Workers with 4 capabilities: the new customizable mobile experience, Shifts, Praise, and Graph APIs for Shifts. (here)
Yealink phones available for Teams: (here)
Updates to the Teams desktop client: (here)
What's new in the mobile app: (here)

Upcoming events:
Couldn't make it to Ignite in Orlando? Try catching up by attending the Ignite Tour closer to you: https://www.microsoft.com/en-us/ignite-the-tour/

Skype for Business:
Server SFB2015-CU8: (here)
Server Lync2013 CU10HF1: (here)
Client 2016: (here)
Client 2015: (here)
Mac version 16.24 (here)

Blogs of interest:
December roundup from Microsoft: (here)
Become a Service Adoption Specialist: (here)
Introducung Teams Rooms: (here)
Office 365 Network Performance tool: (here)