Two Major Admin Control Updates for Copilot and Agent Management

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At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

Coming to Ignite Tour Stockholm next week

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I am pleased to announce I am going to Stockholm to join the Ignite Tour. I have been asked by Paul Cherbin to join him for his session "Skype for business to Microsoft Teams: guidance for a successful upgrade"
I have been invited to talk about some of the options there are for bringing Scandinavian PSTN numbers to Teams. More specifically on "Hosted Direct Routing" provided by Telenor, and how we tie this service in with our mobile services as well.

I will probably be in the Expo area for most of the event, and will be at the Teams booth holding demos and answering your questions. So if you feel like a chat or to have a cup of coffee, don't be shy. I'll love to answer some of those Teams-PSTN questions you might have.

Date:Wednesday, April 24
Time:12:50 PM - 1:50 PM
Room:A10/A11
Location:Breakout 2
Session Type:Module: 60 minutes
Session Code:TMK30
Learning Path:Optimizing teamwork in your organization
Level:Advanced (300)