Copilot Wave two "Memory and Personalization" requires: Enhanced Personalization

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New admin control: Enhanced Personalization Control With the announcement of Copilot wave two, some may have noticed one of the new features called "Memory and Personalization". For this feature to work, copilot must learn and store some of the user's personal information. How else will it understand the user, and actually improve on the responses given over time. Some are welcoming this new feature, as competitors have already rolled out similar functionality, but others might be a bit hesitant to have this information stored. I am guessing that is why Microsoft has introduced a new data processing control for Microsoft 365 Copilot. This control, is now called Enhanced Personalization , and is already available for Global Admins to configure for their tenants.  What is Enhanced Personalization? Enhanced Personalization is a forward-looking control that will become part of the default configuration for Microsoft 365 Copilot licenses. This control allows Microsoft to proce...

Two upcoming Viva and Copilot updates

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Microsoft Viva Pulse will be in included with Microsoft 365 Copilot Subscription

This feature previously only allowed users with a Viva Pulse premium license could create and send Pulse requests using out-of-the-box content and templates provided by their tenant’s Pulse administrators. But with this change, users with either a Pulse license or a Microsoft 365 Copilot license can now create and send Pulse requests.
Responding to Pulse requests does not require a license, though a premium license is needed for full access to research-backed templates and customization capabilities.

This is a feature that allows leaders to send brief surveys to gather real-time feedback on Copilot implementation, helping to quickly identify and address challenges. 

The rollout will occur automatically with features enabled by default, requiring no admin action before the rollout. For more information on Viva Pulse capabilities, visit Microsoft Learn. 

For more details, refer to Microsoft 365 Roadmap ID 407706.

Microsoft 365 Copilot to Access Viva Engage Content

Microsoft 365 Copilot will soon be able to access question posts in Microsoft Viva Engage public communities, including Answers. This enhancement will enable Copilot to provide more relevant responses to users' inquiries on both web and iOS/Android platforms. Note that a Microsoft 365 Copilot license is required to use this feature. The feature will be on by default.

According to the Roadmap ID 408166, this feature should start rolling out any day now and be complete by the end of January 2025.