Custom Engine Agents in Microsoft 365 Copilot

Agents in BizChat has been available for some time already, but now there is an upcoming update to Agents. The introduction of “ custom engine agents ” in Microsoft 365 Copilot! These specialized agents can be built on any large language model (LLM), toolchain, or orchestration tool, tailored specifically for your domain or tenant workflows. Initially supported in Microsoft Teams, this feature will soon be available in Microsoft 365 Copilot Business Chat ( BizChat ).   The introduction of Custom engine agents enables your organization to create customized experiences using your own AI systems and orchestrators. You can design unique prompts, connect to any LLM, and integrate these custom agents with Microsoft 365 Copilot. After the rollout, users will be able to access these agents, provided they are enabled and deployed in the Microsoft 365 admin center under the Copilot tab.   You can read more about the feature on this page . Eligible users can create agents using Micros...

Two upcoming Viva and Copilot updates

Microsoft Viva Pulse will be in included with Microsoft 365 Copilot Subscription

This feature previously only allowed users with a Viva Pulse premium license could create and send Pulse requests using out-of-the-box content and templates provided by their tenant’s Pulse administrators. But with this change, users with either a Pulse license or a Microsoft 365 Copilot license can now create and send Pulse requests.
Responding to Pulse requests does not require a license, though a premium license is needed for full access to research-backed templates and customization capabilities.

This is a feature that allows leaders to send brief surveys to gather real-time feedback on Copilot implementation, helping to quickly identify and address challenges. 

The rollout will occur automatically with features enabled by default, requiring no admin action before the rollout. For more information on Viva Pulse capabilities, visit Microsoft Learn

For more details, refer to Microsoft 365 Roadmap ID 407706.

Microsoft 365 Copilot to Access Viva Engage Content

Microsoft 365 Copilot will soon be able to access question posts in Microsoft Viva Engage public communities, including Answers. This enhancement will enable Copilot to provide more relevant responses to users' inquiries on both web and iOS/Android platforms. Note that a Microsoft 365 Copilot license is required to use this feature. The feature will be on by default.

According to the Roadmap ID 408166, this feature should start rolling out any day now and be complete by the end of January 2025.