Copilot in Outlook: Meeting Preparation Is About to Get Smarter

Currently, the “Prepare for meetings with Copilot” feature requires at least three participants. Starting mid-October, this is changing. Copilot will soon support all meetings, including 1:1s. The rollout will begin in mid-October and is expected to complete by November 2025 according to the message center. With this update, you’ll also see new real-time insights in the Outlook meeting event form, summarizing relevant context, tasks, documents, and other resources. Plus, you’ll be able to chat with Copilot to confirm action items or better understand meeting goals. The more context Copilot has, the better it works. Meeting series with related emails, shared documents, Teams chats, and previous Copilot transcriptions deliver the richest experience. If your organization limits Copilot to in-meeting use only and deletes content afterward, you’ll miss out on much of this value. Here is a relevant " how to " guide for users.

Microsoft 365 Copilot Chat - Pay As You Go

Here is an update that really caught my eye this week. Microsoft is introducing Microsoft 365 Copilot Chat (BizChat) as a Pay-As-You-Go (PayG) service. This option will be available starting late January 2025, with full availability by mid-February 2025.

Key Highlights:
  • Flexible Access: Organizations can offer Copilot on company data without requiring individual licenses. However, a license is still needed for Copilot within applications like Outlook, Teams, and PowerPoint.
  • Controlled Costs: The PayG service is disabled by default and only activates after billing setup in the Microsoft 365 admin center, preventing unexpected expenses.
  • Easy Setup: To enable PayG billing, navigate to "Settings -> Org Settings" in the Microsoft 365 Admin Center. An Azure subscription and a dedicated Resource Group are required.
For more details on Azure subscriptions and Resource groups, refer to these articles:
  • Create your initial Azure subscriptions - Cloud Adoption Framework | Microsoft Learn
  • Manage resource groups - Azure portal - Azure Resource Manager | Microsoft Learn

The PayG model offers a low-cost entry point to Microsoft 365 Copilot Chat, ideal for testing or intermittent usage. It provides flexibility to scale usage based on actual needs, avoiding the cost of unused licenses. However, it's crucial to monitor usage to prevent unexpected costs, as PayG can be more expensive than fixed licenses if not managed properly. For consistent, high usage, a fixed license per seat may be more cost-effective.

Fixed licenses offer predictable costs and additional features, making budgeting simpler. While PayG is limited to the Chat application, it’s a great way to introduce Copilot into your organization.

It is going to be interesting to see if organizations embrace this new model, and how it potentially can drive the usage of generative AI even further within companies.