Copilot Actions, rolling out

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Copilot Actions has been available through Copilot Studio for some time, and now, a version of this feature is being rolled out within Microsoft 365. This new integration offers a user-friendly way to automate and delegate common tasks. The term "Actions" varies depending on the application. In Copilot Studio, it serves as a flexible tool for agents. By combining Copilot prompts and conversations, triggers (such as file modifications or scheduled reminders), and user-defined rules, Copilot Actions can generate artifacts that streamline workflows. A similar type of action is teased in the "lightweight" version of Copilot Studio within the M365 agent builder (marked as "coming soon"). The version discussed here is a new out-of-the-box functionality, designed to ensure that even users with minimal technical expertise can benefit from its powerful asynchronous capabilities. To utilize Copilot Actions, users must have a Copilot license (priced at $30). The help...

Microsoft 365 Copilot Chat - Pay As You Go

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Here is an update that really caught my eye this week. Microsoft is introducing Microsoft 365 Copilot Chat (BizChat) as a Pay-As-You-Go (PayG) service. This option will be available starting late January 2025, with full availability by mid-February 2025.

Key Highlights:
  • Flexible Access: Organizations can offer Copilot on company data without requiring individual licenses. However, a license is still needed for Copilot within applications like Outlook, Teams, and PowerPoint.
  • Controlled Costs: The PayG service is disabled by default and only activates after billing setup in the Microsoft 365 admin center, preventing unexpected expenses.
  • Easy Setup: To enable PayG billing, navigate to "Settings -> Org Settings" in the Microsoft 365 Admin Center. An Azure subscription and a dedicated Resource Group are required.
For more details on Azure subscriptions and Resource groups, refer to these articles:
  • Create your initial Azure subscriptions - Cloud Adoption Framework | Microsoft Learn
  • Manage resource groups - Azure portal - Azure Resource Manager | Microsoft Learn

The PayG model offers a low-cost entry point to Microsoft 365 Copilot Chat, ideal for testing or intermittent usage. It provides flexibility to scale usage based on actual needs, avoiding the cost of unused licenses. However, it's crucial to monitor usage to prevent unexpected costs, as PayG can be more expensive than fixed licenses if not managed properly. For consistent, high usage, a fixed license per seat may be more cost-effective.

Fixed licenses offer predictable costs and additional features, making budgeting simpler. While PayG is limited to the Chat application, it’s a great way to introduce Copilot into your organization.

It is going to be interesting to see if organizations embrace this new model, and how it potentially can drive the usage of generative AI even further within companies.