Microsoft is unlocking the "Full Potential" of Private Channels in Microsoft Teams: What You Need to Know

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It has been a while since I posted something just about a Microsoft Teams update, as a lot have been Copilot in Teams to be honest. But here is a real Microsoft Teams update I think is worth knowing about, and it involves Security and Compliance as well. Microsoft is rolling out a "major" update to private channels in Teams, starting in late September 2025 and continuing through mid-December. This biggest change in this update is a shift in how private channel data is stored from individual user mailboxes to a dedicated channel mailbox. Not only will this simplifie compliance management, it will also and align private channels with shared channels, making governance and experience more consistent across Teams. This update promises to increase the support up to 1000 channels per team and 5000 members per channel, removing previous limitations. Teams will also allow meetings to be scheduled directly within private channels, enhancing collaboration.  For organizations using Micr...

Microsoft 365 Copilot Chat - Pay As You Go

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Here is an update that really caught my eye this week. Microsoft is introducing Microsoft 365 Copilot Chat (BizChat) as a Pay-As-You-Go (PayG) service. This option will be available starting late January 2025, with full availability by mid-February 2025.

Key Highlights:
  • Flexible Access: Organizations can offer Copilot on company data without requiring individual licenses. However, a license is still needed for Copilot within applications like Outlook, Teams, and PowerPoint.
  • Controlled Costs: The PayG service is disabled by default and only activates after billing setup in the Microsoft 365 admin center, preventing unexpected expenses.
  • Easy Setup: To enable PayG billing, navigate to "Settings -> Org Settings" in the Microsoft 365 Admin Center. An Azure subscription and a dedicated Resource Group are required.
For more details on Azure subscriptions and Resource groups, refer to these articles:
  • Create your initial Azure subscriptions - Cloud Adoption Framework | Microsoft Learn
  • Manage resource groups - Azure portal - Azure Resource Manager | Microsoft Learn

The PayG model offers a low-cost entry point to Microsoft 365 Copilot Chat, ideal for testing or intermittent usage. It provides flexibility to scale usage based on actual needs, avoiding the cost of unused licenses. However, it's crucial to monitor usage to prevent unexpected costs, as PayG can be more expensive than fixed licenses if not managed properly. For consistent, high usage, a fixed license per seat may be more cost-effective.

Fixed licenses offer predictable costs and additional features, making budgeting simpler. While PayG is limited to the Chat application, it’s a great way to introduce Copilot into your organization.

It is going to be interesting to see if organizations embrace this new model, and how it potentially can drive the usage of generative AI even further within companies.