Two Major Admin Control Updates for Copilot and Agent Management

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At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

Custom Engine Agents in Microsoft 365 Copilot

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Agents in BizChat has been available for some time already, but now there is an upcoming update to Agents. The introduction of “custom engine agents” in Microsoft 365 Copilot! These specialized agents can be built on any large language model (LLM), toolchain, or orchestration tool, tailored specifically for your domain or tenant workflows. Initially supported in Microsoft Teams, this feature will soon be available in Microsoft 365 Copilot Business Chat (BizChat).  

The introduction of Custom engine agents enables your organization to create customized experiences using your own AI systems and orchestrators. You can design unique prompts, connect to any LLM, and integrate these custom agents with Microsoft 365 Copilot. After the rollout, users will be able to access these agents, provided they are enabled and deployed in the Microsoft 365 admin center under the Copilot tab.  You can read more about the feature on this page.

Eligible users can create agents using Microsoft Copilot Studio for low-code tools or the Microsoft Teams Toolkit in Visual Studio for pro-code solutions. Access to Copilot Studio requires enabling the Microsoft Power Automate free license.  

Users can deploy agents for individual tasks and share them with internal teams, but organization-wide sharing requires admin approval. 

This feature is associated with Microsoft 365 Roadmap ID 474439 and will hopefully be in preview during February. The current target for GA is a finished roll-out by end of April.