Meet your new Copilot 365 assistants: Skills agent, Interpreter agent, Project agent and the facilitator

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Making your tasks easier for you: The other day I wrote about the new Skills feature coming to Microsoft 365 in the following weeks. But the Advanced tier os the new skills feature is just one of three out-of-the-box agents already in place or coming the next weeks and months (and many more in the future, I'm sure). This agents are designed to handle "everything" from simple tasks to complex multi-step processes where you choose to implement them. In this rather length post, I’ll try to break down each agent’s capabilities, why they’re useful, and how you can prepare to make the most of them. Skill Discovery (Skills Agent – Powered by People Skills) Let's start with the skills agent. In my previous post, I mentioned the release of the "skills feature" that will be released in two tiers. One basic, and one advanced. The advanced tier is driven by AI, more specific the "Skills agent". This agent is all about connecting people and expertise. The agent...

New calling features coming to Teams

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There are a couple of new calling features coming to Teams soon, that will close the gap between SFBO and Teams. You might want to inform users of the following new capabilities:
  • Multiple Number Dialing: If a contact have multiple numbers stored in their profile, Teams will allow the user to select a number from the chat header where they can select audio and video calls. Roadmap ID 66194. The feature should be available by the end of August
  • Call merging: Allowing users to have multiple 1:1 calls and join them into a group call. Roadmap ID 66054 This feature should also be available by the end of August, and will apply to VOIP and PSTN calls
This is certainly an improvement to the calling features, but there are still some features missing for a full parity between Teams and SFB.