Microsoft 365 Copilot: New Navigation, Voice, and Context Enhancements Arriving Soon

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Here are three new updates to the user interface of Microsoft Copilot. These releases improve usability, expand interaction options, and streamline how users incorporate work content into prompts. All three of these features were actually announced "a long time ago", and the initial release started almost 6 months ago. But I guess the setup is complicated, as the rollout hasn't completed yet. This only proves the importance of paying attention to the official roadmap and the tenant message center in order to understand when features are being implemented for your organization. Timelines may continue to evolve as deployments progress, and this summary includes the official reference IDs and documentation links for verification. Refreshed Navigation Experience There is a redesigned navigation experience for the Microsoft 365 Copilot app heading your way, delivering a cleaner, more efficient layout. The update flattens the menu structure and groups related components to help...

New calling features coming to Teams

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There are a couple of new calling features coming to Teams soon, that will close the gap between SFBO and Teams. You might want to inform users of the following new capabilities:
  • Multiple Number Dialing: If a contact have multiple numbers stored in their profile, Teams will allow the user to select a number from the chat header where they can select audio and video calls. Roadmap ID 66194. The feature should be available by the end of August
  • Call merging: Allowing users to have multiple 1:1 calls and join them into a group call. Roadmap ID 66054 This feature should also be available by the end of August, and will apply to VOIP and PSTN calls
This is certainly an improvement to the calling features, but there are still some features missing for a full parity between Teams and SFB.