Two Major Admin Control Updates for Copilot and Agent Management

on
At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

Best practice configurations dashboard in Teams

on
For me, this is a tale as old as time, at least as long as I have been working with real-time media. Large organizations typically have complex networks with switches, routers, and firewalls. These networks can be challenging to troubleshoot when issues arise.

There are various reasons for failures, and sometimes resolving one issue leads to the emergence of another. Microsoft aims to help administrators in understanding these issues better by collecting end-user diagnostics and presenting them in a new tool called the "Best Practice Configuration Dashboard."

In my opinion, this tool will not solve all your problems, and you will still need to identify where in the network the issues may lie. However, it will provide a better understanding of some of the most basic issues. The Dashboard currently offers insights into client versioning (suggesting updates), explains which ports are being blocked for end-users (causing failures or reduced quality and functionality), and detects if VPNs are in use, suggesting split tunneling where appropriate.

This feature is mentioned in Roadmap ID 421185 and is expected to roll out at the end of this month and onward.