Custom Engine Agents in Microsoft 365 Copilot

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Agents in BizChat has been available for some time already, but now there is an upcoming update to Agents. The introduction of “ custom engine agents ” in Microsoft 365 Copilot! These specialized agents can be built on any large language model (LLM), toolchain, or orchestration tool, tailored specifically for your domain or tenant workflows. Initially supported in Microsoft Teams, this feature will soon be available in Microsoft 365 Copilot Business Chat ( BizChat ).   The introduction of Custom engine agents enables your organization to create customized experiences using your own AI systems and orchestrators. You can design unique prompts, connect to any LLM, and integrate these custom agents with Microsoft 365 Copilot. After the rollout, users will be able to access these agents, provided they are enabled and deployed in the Microsoft 365 admin center under the Copilot tab.   You can read more about the feature on this page . Eligible users can create agents using Micros...

CUCM 7

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I've just been to a tech-update from Cisco, where they talked about CUCM 7. Though the release itself wasn't very impressing, they have implemented a few new features that will be nice to have. Since this is a pre tech-update, I can't write to much about it, but here are a few key features I found interesting:
  • Simplified route pattern for satellite offices ("intelligent" routing based on device pools)
  • Better Sip implementation and integration
  • Line state possibilities for alerting status
  • And of course the mobility features are getting a lot better
The tech-update also provided us with information on where the presence functionality is going, which new phone models they have in production, other unified communication products and the announcement of EOL products. If you're interested, you should attend Cisco's official tech-update track near you.