Two Major Admin Control Updates for Copilot and Agent Management

on
At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

CUCM 7

on
I've just been to a tech-update from Cisco, where they talked about CUCM 7. Though the release itself wasn't very impressing, they have implemented a few new features that will be nice to have. Since this is a pre tech-update, I can't write to much about it, but here are a few key features I found interesting:
  • Simplified route pattern for satellite offices ("intelligent" routing based on device pools)
  • Better Sip implementation and integration
  • Line state possibilities for alerting status
  • And of course the mobility features are getting a lot better
The tech-update also provided us with information on where the presence functionality is going, which new phone models they have in production, other unified communication products and the announcement of EOL products. If you're interested, you should attend Cisco's official tech-update track near you.