Two Major Admin Control Updates for Copilot and Agent Management

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At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

Microsoft is unlocking the "Full Potential" of Private Channels in Microsoft Teams: What You Need to Know

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It has been a while since I posted something just about a Microsoft Teams update, as a lot have been Copilot in Teams to be honest. But here is a real Microsoft Teams update I think is worth knowing about, and it involves Security and Compliance as well.

Microsoft is rolling out a "major" update to private channels in Teams, starting in late September 2025 and continuing through mid-December. This biggest change in this update is a shift in how private channel data is stored from individual user mailboxes to a dedicated channel mailbox. Not only will this simplifie compliance management, it will also and align private channels with shared channels, making governance and experience more consistent across Teams.

This update promises to increase the support up to 1000 channels per team and 5000 members per channel, removing previous limitations. Teams will also allow meetings to be scheduled directly within private channels, enhancing collaboration. 

For organizations using Microsoft Purview for compliance, this transition requires action. Policies for legal hold, eDiscovery, DLP, and retention must be applied to the team’s Microsoft 365 group before migration (September 20, 2025), to ensure new data is properly governed.

Admins should update legal hold and eDiscovery configurations to include both user and group mailboxes. DLP policies must be scoped to the team’s group, and retention policies should be applied at the group level, as private channel-specific policies will no longer be editable post-migration. 

Microsoft has put together a blogpost explaining the required steps for admins.