Custom Engine Agents in Microsoft 365 Copilot

Agents in BizChat has been available for some time already, but now there is an upcoming update to Agents. The introduction of “ custom engine agents ” in Microsoft 365 Copilot! These specialized agents can be built on any large language model (LLM), toolchain, or orchestration tool, tailored specifically for your domain or tenant workflows. Initially supported in Microsoft Teams, this feature will soon be available in Microsoft 365 Copilot Business Chat ( BizChat ).   The introduction of Custom engine agents enables your organization to create customized experiences using your own AI systems and orchestrators. You can design unique prompts, connect to any LLM, and integrate these custom agents with Microsoft 365 Copilot. After the rollout, users will be able to access these agents, provided they are enabled and deployed in the Microsoft 365 admin center under the Copilot tab.   You can read more about the feature on this page . Eligible users can create agents using Micros...

Teams to Skype for Consumer federation is coming

Here is a feature many of my customers have asked for ever since switching from Skype for Business Online to Teams: Teams/Skype Consumer chat and calling interop. 
The feature is listed as Roadmap ID: 53935

According to the message center, the feature will be rolling out in a disabled state, and admins will have to log into the Teams Admin Center to configure it under "external access":


Once configured, users can search the external directory, the same way they can search for internal chat users:

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Once set up, users can chat, call by audio or video, just as they can with other Skype for Business or Teams users. There are a couple of limitations in this initial release, such as no rich formatting, no mentions or emojis. It also looks like you can't search for a Skype ID or phone number, but it is all documented in the interop description found at docks.

And just like that, the world became a little smaller.....