Two Major Admin Control Updates for Copilot and Agent Management

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At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

Teams to Skype for Consumer federation is coming

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Here is a feature many of my customers have asked for ever since switching from Skype for Business Online to Teams: Teams/Skype Consumer chat and calling interop. 
The feature is listed as Roadmap ID: 53935

According to the message center, the feature will be rolling out in a disabled state, and admins will have to log into the Teams Admin Center to configure it under "external access":


Once configured, users can search the external directory, the same way they can search for internal chat users:

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Once set up, users can chat, call by audio or video, just as they can with other Skype for Business or Teams users. There are a couple of limitations in this initial release, such as no rich formatting, no mentions or emojis. It also looks like you can't search for a Skype ID or phone number, but it is all documented in the interop description found at docks.

And just like that, the world became a little smaller.....