Two Major Admin Control Updates for Copilot and Agent Management

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At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

Upcoming updates to Viva (and Copilot)

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Copilot Academy will be available for all Microsoft 365 users

Although this is technically to updates, here is a an update on Viva Learning. Microsoft is now enabling the AI and Copilot Resources provider by default for all users. This change aims to enhance the learning experience across organizations by making the provider accessible to all Viva Learning users. This will make it easier for all users of both licensed and non-licensed Copilot users to improve on their skills.

Preparation Steps: This rollout will occur automatically, requiring no admin action beforehand. However, it's crucial to review your current configuration to understand the impact on your organization. Consider notifying your users about this change and updating any relevant documentation.

Admin Management: Admins can manage the visibility of the AI and Copilot Resources provider in Viva Learning on the Admin page under the Manage providers tab and the Manage Permissions tab. Admins need the role of Global admin, Knowledge admin, or Knowledge manager, or access through Viva Learning's feature access management. For more details, visit Viva Learning Feature Access Management.

Rollout Timeline: The rollout will begin with a public preview in early April 2025 and may already be in your tenant. The general availability will begin right after the preview, and should be completed by late April 2025.

This change is associated with Microsoft 365 Roadmap ID 479410 and 479415