Posts

Two Major Admin Control Updates for Copilot and Agent Management

At Ignite Microsoft showcased and talked about two new admin controls for Copilot and Agents. These controls drew a significant amount of attention for their potential to simplify management and strengthen governance across Copilot experiences and AI agents. These capabilities are now emerging in preview, offering administrators early access to improved insights, expanded control surfaces, and more secure operational foundations. Copilot Overview Page Refresh in Microsoft 365 Admin Center First off is the redesigned landing page for Copilot in the Microsoft 365 Admin Center (MAC), giving admins an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. This update  centralizes critical insights and success metrics, helping organizations accelerate adoption and maintain security posture. The refreshed page introduces success metrics such as Chat active users, assisted hours for licensed users, and satisfaction rate. Each Copilot pillar now includes multi‑...

How the Lync planning tool can really make your day

Microsoft Lync Server 2010 with CUCM 8

Picking up the pieces

Note to self: Merging files before CUCM upgrade

Back from Brussels, and not at all happy.

A few words on the 074-924 (UC Voice Specialization) Exam

Office 2010, Going from Tech-Preview to Beta